Shipping Policy
PASHLO
At PASHLO, we aim to deliver your fashion products quickly, safely, and reliably, no matter where you are in the world.
1. Order Processing
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Orders are typically processed within 1–3 business days after payment confirmation
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Orders placed on weekends or holidays will be processed the next business day
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You will receive a confirmation email with tracking information once your order is shipped
2. Shipping Methods & Delivery Times
We offer worldwide shipping with trusted carriers. Estimated delivery times:
| Region | Shipping Method | Estimated Delivery Time |
|---|---|---|
| USA & Canada | Standard / Express | 5–10 business days |
| Europe | Standard / Express | 7–14 business days |
| Asia & Middle East | Standard / Express | 10–20 business days |
| Rest of the World | Standard | 14–30 business days |
Delivery times are estimates and may vary due to customs processing, weather, or carrier delays.
3. Shipping Charges
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Shipping fees are calculated at checkout based on destination, weight, and shipping method
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Free shipping promotions may apply based on order value or special campaigns
4. Tracking Your Order
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Once your order is shipped, you will receive a tracking number via email
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You can use the tracking number on the carrier’s website to monitor your shipment
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If you do not receive tracking information within 5 business days, contact our support team
5. Customs, Duties & Taxes
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International shipments may be subject to customs duties, taxes, or import fees
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These charges are the responsibility of the recipient and are not included in the product or shipping price
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PASHLO is not responsible for delays caused by customs inspections
6. Lost or Damaged Packages
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We recommend using a tracked shipping service
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If your package is lost or damaged during transit, contact us immediately with photos or proof of damage
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We will assist in filing claims with the carrier and arrange a replacement or refund if applicable
7. Contact Information
For shipping inquiries, tracking issues, or assistance, please contact us:
Email: support@pashlo.com
Phone: +1 (000) 000-0000
Address: 123 Fashion Street, New York, NY 10001, USA