Shipping Policy

PASHLO

At PASHLO, we aim to deliver your fashion products quickly, safely, and reliably, no matter where you are in the world.

1. Order Processing

  • Orders are typically processed within 1–3 business days after payment confirmation

  • Orders placed on weekends or holidays will be processed the next business day

  • You will receive a confirmation email with tracking information once your order is shipped

2. Shipping Methods & Delivery Times

We offer worldwide shipping with trusted carriers. Estimated delivery times:

Region Shipping Method Estimated Delivery Time
USA & Canada Standard / Express 5–10 business days
Europe Standard / Express 7–14 business days
Asia & Middle East Standard / Express 10–20 business days
Rest of the World Standard 14–30 business days

Delivery times are estimates and may vary due to customs processing, weather, or carrier delays.

3. Shipping Charges

  • Shipping fees are calculated at checkout based on destination, weight, and shipping method

  • Free shipping promotions may apply based on order value or special campaigns

4. Tracking Your Order

  • Once your order is shipped, you will receive a tracking number via email

  • You can use the tracking number on the carrier’s website to monitor your shipment

  • If you do not receive tracking information within 5 business days, contact our support team

5. Customs, Duties & Taxes

  • International shipments may be subject to customs duties, taxes, or import fees

  • These charges are the responsibility of the recipient and are not included in the product or shipping price

  • PASHLO is not responsible for delays caused by customs inspections

6. Lost or Damaged Packages

  • We recommend using a tracked shipping service

  • If your package is lost or damaged during transit, contact us immediately with photos or proof of damage

  • We will assist in filing claims with the carrier and arrange a replacement or refund if applicable

7. Contact Information

For shipping inquiries, tracking issues, or assistance, please contact us:

Email: support@pashlo.com
Phone: +1 (000) 000-0000
Address: 123 Fashion Street, New York, NY 10001, USA